Returns and Refunds

We hope you love our products!  However, if your MDAiRE™ product(s) are not perfect for your skin you may send them back to us within 30 days from delivery for a full refund. Refunds will be processed to the original payment method. 

To initiate a return, please email hello@mdaire.com.  Only returns approved and processed through our customer service email will be accepted. You will have 10 days from receipt of the return label to get the products in the mail. Please note that you (the customer) are responsible for any return shipping fees and they will be deducted from your final refund amount.

Additionally, we can only handle returns, refunds, or reports of damaged items that were purchased through MDAiRE™. If you purchased our products through one of our select wholesalers please contact them with any concerns or needs. 

 

Search our shop